{"id":7367,"date":"2021-05-05T05:18:58","date_gmt":"2021-05-05T05:18:58","guid":{"rendered":"https:\/\/berg-software.com\/?p=7367"},"modified":"2022-07-12T08:45:23","modified_gmt":"2022-07-12T08:45:23","slug":"digitalisation-how-to-go-to-market-4-of-6","status":"publish","type":"post","link":"https:\/\/www.berg-software.com\/en\/digitalisation-how-to-go-to-market-4-of-6\/","title":{"rendered":"Digitalisation \u201chow to\u201d (4\/6): Go to market"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.4.1&#8243;][et_pb_fullwidth_post_title meta=&#8221;off&#8221; featured_placement=&#8221;background&#8221; _builder_version=&#8221;4.6.6&#8243; title_font=&#8221;||||||||&#8221; title_text_color=&#8221;#ff6317&#8243; title_font_size=&#8221;3.5em&#8221; meta_font=&#8221;|300|||||||&#8221; meta_text_color=&#8221;#ffffff&#8221; meta_font_size=&#8221;1em&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(248,248,248,0.85)&#8221; background_color_gradient_end=&#8221;rgba(248,248,248,0.75)&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; min_height=&#8221;20vh&#8221; height=&#8221;400px&#8221; custom_padding=&#8221;6vh||6vh||false|false&#8221; global_module=&#8221;403&#8243; locked=&#8221;off&#8221;][\/et_pb_fullwidth_post_title][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;intro&#8221; _builder_version=&#8221;4.4.6&#8243; custom_padding=&#8221;|||0px||&#8221; locked=&#8221;off&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; _builder_version=&#8221;4.4.6&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;6vh||||false|false&#8221; border_color_left=&#8221;rgba(0,0,0,0)&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.1&#8243;][et_pb_text _builder_version=&#8221;4.7.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;1.1em&#8221; text_line_height=&#8221;1.6em&#8221; quote_font=&#8221;|700|||||||&#8221; quote_text_align=&#8221;left&#8221; quote_font_size=&#8221;16px&#8221; header_2_text_color=&#8221;#ff6317&#8243; header_2_font_size=&#8221;1.5em&#8221; header_2_line_height=&#8221;0.9em&#8221; header_3_font_size=&#8221;23px&#8221; header_4_font=&#8221;||||||||&#8221; header_4_font_size=&#8221;16px&#8221; header_4_line_height=&#8221;1.5em&#8221; header_5_font_size=&#8221;14px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; border_color_left=&#8221;#ff6317&#8243;]<\/p>\n<p>\u201c<em>Most startups don\u2019t fail because they can\u2019t build a product. Most startups fail because they can\u2019t get traction.<\/em>\u201d (G. Weinberg &amp; J. Mares, <a href=\"https:\/\/www.amazon.de\/-\/en\/Gabriel-Weinberg\/dp\/0241242533\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Go to Amazon page: Traction\"><em>Traction<\/em><\/a>) Although this explicitly refers to startups, it is just as valid for any digitalisation project: a great product is not enough, as it usually can\u2019t sell just by itself; one needs to actively bring users\/clients on board in order to get from zero to booming.<\/p>\n<p>So, how do you go to market with a digital product? There are many possible frameworks, starting from sales and distribution, going deep into marketing, and ending with advertising.<\/p>\n<p>From 30 years experience in software, we see go to market activities consolidating into several threads:<\/p>\n<ul>\n<li>Because digital products\/services are novelties, they need their value proposition to be supported by clear positioning and communications. (See our previous article <a href=\"https:\/\/berg-software.com\/digitalisation\/digitalisation-how-to-create-evaluate-manage-value-2-of-5\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Go to Berg Software article: Digitalisation 2\/5 How to create, evaluate and manage digital value\">Digitalisation \u201chow to\u201d: create, evaluate and manage digital value (2\/5)<\/a>; and see below: <a href=\"#Positioning\" title=\"Go on this page: Positioning\">Positioning<\/a>)<\/li>\n<li>The markets are usually fragmented, and not all potential clients are ready to buy at your launch. The technology adoption lifecycle helps understanding (and approach) the various client types, according to your strategy and timeline. [See below: <a href=\"#Technologyadoptionlifecycle\" title=\"Go on this page: Technology adoption lifecycle\">Technology adoption lifecycle<\/a>]<\/li>\n<li>A good strategy is only helpful when combined with the right tactics. [See below: <a href=\"#Tactics\" title=\"Go on this page: Tactics\">Tactics<\/a>]<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; _builder_version=&#8221;4.7.7&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;6vh||0px||false|false&#8221; border_color_left=&#8221;rgba(0,0,0,0)&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.1&#8243;][et_pb_text _builder_version=&#8221;4.7.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;1.1em&#8221; text_line_height=&#8221;1.6em&#8221; quote_font=&#8221;|700|||||||&#8221; quote_text_align=&#8221;left&#8221; quote_font_size=&#8221;16px&#8221; header_2_text_color=&#8221;#ff6317&#8243; header_2_font_size=&#8221;1.5em&#8221; header_2_line_height=&#8221;0.9em&#8221; header_3_font_size=&#8221;23px&#8221; header_4_font=&#8221;||||||||&#8221; header_4_font_size=&#8221;16px&#8221; header_4_line_height=&#8221;1.5em&#8221; header_5_font_size=&#8221;14px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|20px|||false|false&#8221; border_color_left=&#8221;#ff6317&#8243;]<\/p>\n<h2 id=\"StrategicalPoints\">1. Strategical points<\/h2>\n<p>Considering the infinity of digital products, solutions and platforms already available in the wild, where does one even start when it comes to bringing a digital product to market? Should you (\/could you) try reaching to everyone who is a potential client\/user? Although tempting, \u201ceveryone can be a user, so we can sell to everyone\u201d is probably the worst approach \u2013 you definitely can\u2019t be everything to everyone.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; _builder_version=&#8221;4.7.7&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;4vh||0px||false|false&#8221; border_color_left=&#8221;rgba(0,0,0,0)&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.1&#8243;][et_pb_text _builder_version=&#8221;4.7.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;1.1em&#8221; text_line_height=&#8221;1.6em&#8221; quote_font=&#8221;|700|||||||&#8221; quote_text_align=&#8221;left&#8221; quote_font_size=&#8221;16px&#8221; header_2_text_color=&#8221;#ff6317&#8243; header_2_font_size=&#8221;1.5em&#8221; header_2_line_height=&#8221;0.9em&#8221; header_3_font_size=&#8221;23px&#8221; header_4_font=&#8221;||||||||&#8221; header_4_font_size=&#8221;16px&#8221; header_4_line_height=&#8221;1.5em&#8221; header_5_font_size=&#8221;14px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|20px|||false|false&#8221; hover_enabled=&#8221;0&#8243; border_color_left=&#8221;#ff6317&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3 id=\"Positioning\">1.1. Positioning<\/h3>\n<p>One of the first steps, when launching innovative digital products, is to make it clear what the product is. For yourself, the cool new product is straightforward, but clients might not get it from the very beginning. Their lack of understanding of what you\u2019re selling can result in weak sales and marketing, high client churn, and\/or price pressure.<\/p>\n<p>Meet positioning: \u201c<em>the act of deliberately defining how you are the best at something that a defined market cares a lot about.<\/em>\u201d (<a href=\"https:\/\/www.aprildunford.com\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Go to website: April Dunford\">April Dunford<\/a>, author of <em>Obviously awesome<\/em>) Positioning is the intersection of your digital product, its category, perceived value, and clients.<\/p>\n<p>In order to define your positioning, several elements need to be clarified first:<\/p>\n<ul>\n<li><span style=\"text-decoration: underline;\">The competitive alternatives<\/span>: what your potential clients currently use (i.e., without your product on the market). For example, in business software, it can be MS Office and\/or manual processes.<\/li>\n<li><span style=\"text-decoration: underline;\">Your product\u2019s unique functions \/ features \/ attributes<\/span>: can be either strictly product-related (e.g., only your tablet can do LiDAR scanning), or a result of your business model (e.g., only your platform integrates with all payment processors).<\/li>\n<li><span style=\"text-decoration: underline;\">The client benefits<\/span> resulting from your unique qualities, ideally confirmed by objective third parties.<\/li>\n<li><span style=\"text-decoration: underline;\">The market category<\/span> provides a frame of reference for your customers and builds a set of assumptions regarding expected functionalities, pricing, etc. For example, if you\u2019re in the CRM space, you might want to avoid being positioned against Salesforce.<\/li>\n<li><span style=\"text-decoration: underline;\">Relevant trends<\/span> can help clients understand why your digital product\/solution is important precisely now. Think about blockchain, AI, AR\/VR \u2013 and the associated sense of urgency and importance.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.7.7&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; border_color_left=&#8221;rgba(0,0,0,0)&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.1&#8243;][et_pb_gallery gallery_ids=&#8221;7372&#8243; fullwidth=&#8221;on&#8221; hover_icon=&#8221;%%186%%&#8221; _builder_version=&#8221;4.7.7&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;65%&#8221; module_alignment=&#8221;left&#8221;][\/et_pb_gallery][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; _builder_version=&#8221;4.7.7&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;20px||0px||false|true&#8221; border_color_left=&#8221;rgba(0,0,0,0)&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.1&#8243;][et_pb_text _builder_version=&#8221;4.7.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;1.1em&#8221; text_line_height=&#8221;1.6em&#8221; quote_font=&#8221;|700|||||||&#8221; quote_text_align=&#8221;left&#8221; quote_font_size=&#8221;16px&#8221; header_2_text_color=&#8221;#ff6317&#8243; header_2_font_size=&#8221;1.5em&#8221; header_2_line_height=&#8221;0.9em&#8221; header_3_font_size=&#8221;23px&#8221; header_4_font=&#8221;||||||||&#8221; header_4_font_size=&#8221;16px&#8221; header_4_line_height=&#8221;1.5em&#8221; header_5_font_size=&#8221;14px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|20px|||false|false&#8221; border_color_left=&#8221;#ff6317&#8243;]<\/p>\n<p>Once these elements are clear, you can decide upon a specific positioning strategy, such as:<\/p>\n<ul>\n<li><span style=\"text-decoration: underline;\">Head-to-head<\/span>: realistic if you already are the market leader, and \u201conly\u201d digitalising your product(s). You don\u2019t need to explain what your offering is, but you might have to wrestle with clients\u2019 assumptions about its digital version and fight off new (digital-based) competitors.<\/li>\n<li><span style=\"text-decoration: underline;\">Big fish, small pond<\/span>: it is much easier to dominate a niche than the whole market. It makes sense when some clients\u2019 needs are not addressed by the existing providers.<\/li>\n<li><span style=\"text-decoration: underline;\">Create a new game<\/span>: change the rules and ignite new demand. Customers will need to understand why the whole category is unique and valuable, which can be very hard (and mostly long-term). If you succeed in pulling it off, the results can be massive.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; _builder_version=&#8221;4.7.7&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;4vh||0px||false|false&#8221; border_color_left=&#8221;rgba(0,0,0,0)&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.1&#8243;][et_pb_text _builder_version=&#8221;4.7.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;1.1em&#8221; text_line_height=&#8221;1.6em&#8221; quote_font=&#8221;|700|||||||&#8221; quote_text_align=&#8221;left&#8221; quote_font_size=&#8221;16px&#8221; header_2_text_color=&#8221;#ff6317&#8243; header_2_font_size=&#8221;1.5em&#8221; header_2_line_height=&#8221;0.9em&#8221; header_3_font_size=&#8221;23px&#8221; header_4_font=&#8221;||||||||&#8221; header_4_font_size=&#8221;16px&#8221; header_4_line_height=&#8221;1.5em&#8221; header_5_font_size=&#8221;14px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|20px|||false|false&#8221; border_color_left=&#8221;#ff6317&#8243;]<\/p>\n<h3 id=\"Technologyadoptionlifecycle\">1.2. Technology adoption lifecycle<\/h3>\n<p>When bringing to market an innovative digital product, special attention goes to target customers and their technology buying behaviours.<\/p>\n<p>You are probably familiar with the technology adoption lifecycle:<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.7.7&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; border_color_left=&#8221;rgba(0,0,0,0)&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.1&#8243;][et_pb_gallery gallery_ids=&#8221;7383&#8243; fullwidth=&#8221;on&#8221; hover_icon=&#8221;%%186%%&#8221; _builder_version=&#8221;4.7.7&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;65%&#8221; module_alignment=&#8221;left&#8221;][\/et_pb_gallery][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; _builder_version=&#8221;4.7.7&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;20px||0px||false|true&#8221; border_color_left=&#8221;rgba(0,0,0,0)&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.1&#8243;][et_pb_text _builder_version=&#8221;4.7.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;1.1em&#8221; text_line_height=&#8221;1.6em&#8221; quote_font=&#8221;|700|||||||&#8221; quote_text_align=&#8221;left&#8221; quote_font_size=&#8221;16px&#8221; header_2_text_color=&#8221;#ff6317&#8243; header_2_font_size=&#8221;1.5em&#8221; header_2_line_height=&#8221;0.9em&#8221; header_3_font_size=&#8221;23px&#8221; header_4_font=&#8221;||||||||&#8221; header_4_font_size=&#8221;16px&#8221; header_4_line_height=&#8221;1.5em&#8221; header_5_font_size=&#8221;14px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|20px|||false|false&#8221; border_color_left=&#8221;#ff6317&#8243;]<\/p>\n<p>In order to find success on the market, a digital product first has to appeal to Innovators and Early adopters. Later on, when scaling, a market\u2019s big volumes will come from the Early- and Late majorities. Eventually, Laggards will help to reap the most benefits from technologies that -by then- have been fully optimised and amortised.<\/p>\n<p>For the purpose of this article, let\u2019s quickly look at the first two groups, their interests, and their behaviours:<\/p>\n<ul>\n<li><span style=\"text-decoration: underline;\">The innovators<\/span> are always in search of new technology products. Although there are not many innovators on the market, winning them helps to bring endorsements, which in turn helps to reassure the further groups on the market.<\/li>\n<li><span style=\"text-decoration: underline;\">The early adopters<\/span> come second-earliest in a digital product\u2019s life cycle. They are usually not technologists but appreciate and understand technology as a source of competitive advantage. For the early adopters, a fully developed product might not be needed, because the overlapping with their own needs is still to be clarified.<\/li>\n<\/ul>\n<p>This may sound intuitive, but in practice, there are several scenarios that can make it complicated for your digital product to fully reach the early markets:<\/p>\n<ul>\n<li><span style=\"text-decoration: underline;\">No expertise in bringing a digital product to market<\/span> \u2013 resulting in insufficient capital, inexperienced sales\/marketing people, inappropriate distribution channels, wrong promotion, etc.<\/li>\n<li><span style=\"text-decoration: underline;\">Selling the vision before having the digital product<\/span> \u2013 can get you pilot projects, but everything can collapse if the product doesn\u2019t keep developing, or if deliveries don\u2019t keep up.<\/li>\n<li><span style=\"text-decoration: underline;\">Can\u2019t make the jump from innovators to early adopters<\/span> \u2013 usually because no usage cases are articulated to provide benefits for the bigger group. (See also Positioning above.)<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; _builder_version=&#8221;4.7.7&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;6vh||0px||false|false&#8221; border_color_left=&#8221;rgba(0,0,0,0)&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.1&#8243;][et_pb_text _builder_version=&#8221;4.7.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;1.1em&#8221; text_line_height=&#8221;1.6em&#8221; quote_font=&#8221;|700|||||||&#8221; quote_text_align=&#8221;left&#8221; quote_font_size=&#8221;16px&#8221; header_2_text_color=&#8221;#ff6317&#8243; header_2_font_size=&#8221;1.5em&#8221; header_2_line_height=&#8221;0.9em&#8221; header_3_font_size=&#8221;23px&#8221; header_4_font=&#8221;||||||||&#8221; header_4_font_size=&#8221;16px&#8221; header_4_line_height=&#8221;1.5em&#8221; header_5_font_size=&#8221;14px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|20px|||false|false&#8221; border_color_left=&#8221;#ff6317&#8243;]<\/p>\n<h2 id=\"Tactics\">2. Tactical steps<\/h2>\n<p>Now that you developed the perfect strategy, how do you actually bring clients on board? Let\u2019s touch into Ellis &amp; Brown\u2019s Hacking growth framework:[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; _builder_version=&#8221;4.7.7&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;4vh||0px||false|false&#8221; border_color_left=&#8221;rgba(0,0,0,0)&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.1&#8243;][et_pb_text _builder_version=&#8221;4.7.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;1.1em&#8221; text_line_height=&#8221;1.6em&#8221; quote_font=&#8221;|700|||||||&#8221; quote_text_align=&#8221;left&#8221; quote_font_size=&#8221;16px&#8221; header_2_text_color=&#8221;#ff6317&#8243; header_2_font_size=&#8221;1.5em&#8221; header_2_line_height=&#8221;0.9em&#8221; header_3_font_size=&#8221;23px&#8221; header_4_font=&#8221;||||||||&#8221; header_4_font_size=&#8221;16px&#8221; header_4_line_height=&#8221;1.5em&#8221; header_5_font_size=&#8221;14px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|20px|||false|false&#8221; border_color_left=&#8221;#ff6317&#8243;]<\/p>\n<p><strong>Targets<\/strong>: the starting point is to understand where you need to focus \u2013 i.e., what are the most important metrics for your customer acquisition. One way to do it is to determine your digital product\u2019s \u201cgrowth equation\u201d.<\/p>\n<p>For Amazon, for example, this equation can look like this:<\/p>\n<p style=\"padding-left: 30px;\">Vertical expansion<br \/>\nx Product inventory per vertical<br \/>\nx Traffic per product page<br \/>\nx Conversion to purchase<br \/>\nx Average purchase value<br \/>\n<span style=\"text-decoration: underline;\">x Repeat purchase behaviour<\/span><br \/>\n= Revenue growth<\/p>\n<p>In some cases (such as Amazon), this can get pretty complex \u2013 but working on each item of the equation should improve the total. However, for most products \/ market categories \/ business models, better results can come from focusing on a single \/ few key metric(s) \u2013 say, \u201cproduct inventory\u201d, or \u201ctraffic per product page\u201d.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; _builder_version=&#8221;4.7.7&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;4vh||0px||false|false&#8221; border_color_left=&#8221;rgba(0,0,0,0)&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.1&#8243;][et_pb_text _builder_version=&#8221;4.7.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;1.1em&#8221; text_line_height=&#8221;1.6em&#8221; quote_font=&#8221;|700|||||||&#8221; quote_text_align=&#8221;left&#8221; quote_font_size=&#8221;16px&#8221; header_2_text_color=&#8221;#ff6317&#8243; header_2_font_size=&#8221;1.5em&#8221; header_2_line_height=&#8221;0.9em&#8221; header_3_font_size=&#8221;23px&#8221; header_4_font=&#8221;||||||||&#8221; header_4_font_size=&#8221;16px&#8221; header_4_line_height=&#8221;1.5em&#8221; header_5_font_size=&#8221;14px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|20px|||false|false&#8221; border_color_left=&#8221;#ff6317&#8243;]<\/p>\n<p><strong>Channel fit<\/strong>: there are also many tools and places to reach potential clients, and they can range from paid, to \u201corganic\u201d, to \u201cviral\u201d.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.7.7&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; border_color_left=&#8221;rgba(0,0,0,0)&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.1&#8243;][et_pb_text _builder_version=&#8221;4.7.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;30px||||false|false&#8221;]<span style=\"text-decoration: underline;\">Channel categories:<\/span>[\/et_pb_text][et_pb_gallery gallery_ids=&#8221;7374&#8243; fullwidth=&#8221;on&#8221; hover_icon=&#8221;%%186%%&#8221; _builder_version=&#8221;4.7.7&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;65%&#8221; module_alignment=&#8221;left&#8221;][\/et_pb_gallery][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.7.7&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; border_color_left=&#8221;rgba(0,0,0,0)&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.1&#8243;][et_pb_text _builder_version=&#8221;4.7.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;30px||||false|false&#8221;]<span style=\"text-decoration: underline;\">Leading types of content marketing:<\/span>[\/et_pb_text][et_pb_gallery gallery_ids=&#8221;7376&#8243; fullwidth=&#8221;on&#8221; hover_icon=&#8221;%%186%%&#8221; _builder_version=&#8221;4.7.7&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;65%&#8221; module_alignment=&#8221;left&#8221;][\/et_pb_gallery][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; _builder_version=&#8221;4.7.7&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;20px||0px||false|true&#8221; border_color_left=&#8221;rgba(0,0,0,0)&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.1&#8243;][et_pb_text _builder_version=&#8221;4.7.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;1.1em&#8221; text_line_height=&#8221;1.6em&#8221; quote_font=&#8221;|700|||||||&#8221; quote_text_align=&#8221;left&#8221; quote_font_size=&#8221;16px&#8221; header_2_text_color=&#8221;#ff6317&#8243; header_2_font_size=&#8221;1.5em&#8221; header_2_line_height=&#8221;0.9em&#8221; header_3_font_size=&#8221;23px&#8221; header_4_font=&#8221;||||||||&#8221; header_4_font_size=&#8221;16px&#8221; header_4_line_height=&#8221;1.5em&#8221; header_5_font_size=&#8221;14px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|20px|||false|false&#8221; border_color_left=&#8221;#ff6317&#8243;]<\/p>\n<p><strong>Each problem has a solution<\/strong>: depending on the problem at hand, try experimenting with the most appropriate channel(s), for example:<\/p>\n<ul>\n<li>Do people search online for solutions? (Google etc.) \u2192 Search Engine Optimisation (SEO) or Marketing (SEM)<\/li>\n<li>Do existing users share your product? (word of mouth) \u2192 Virality or referral programs<\/li>\n<li>Is the overall experience improved by having more users? \u2192 Virality<\/li>\n<li>Do the potential clients already use a different platform? \u2192 Integrations and partnerships<\/li>\n<li>Do they have a high lifetime value? \u2192 Paid acquisition<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; _builder_version=&#8221;4.4.6&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;6vh||||false|false&#8221; border_color_left=&#8221;rgba(0,0,0,0)&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.1&#8243;][et_pb_text _builder_version=&#8221;4.7.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;1.1em&#8221; text_line_height=&#8221;1.6em&#8221; quote_font=&#8221;|700|||||||&#8221; quote_text_align=&#8221;left&#8221; quote_font_size=&#8221;16px&#8221; header_2_text_color=&#8221;#ff6317&#8243; header_2_font_size=&#8221;1.5em&#8221; header_2_line_height=&#8221;0.9em&#8221; header_3_font_size=&#8221;23px&#8221; header_4_font=&#8221;||||||||&#8221; header_4_font_size=&#8221;16px&#8221; header_4_line_height=&#8221;1.5em&#8221; header_5_font_size=&#8221;14px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; border_color_left=&#8221;#ff6317&#8243;]<\/p>\n<h2>Conclusion<\/h2>\n<p>It is so important, that we need to state it twice: Just having a great digital product\/solution is not enough. You will need to take active steps when it comes to:<\/p>\n<ul>\n<li>positioning (setting yourself against the market \/ category),<\/li>\n<li>understanding the potential clients and their importance along the technology adoption life cycle,<\/li>\n<li>adopting the appropriate tactics (e.g., channels, content) to help you get traction.<\/li>\n<\/ul>\n<p>The bad news? Especially with innovative digital products\/solutions, probably no one went to market before, so there are no clear guidelines.<\/p>\n<p>The good news? Probably no one went to market before, so the clients don\u2019t expect much, and you have a lot of freeway to experiment.<\/p>\n<p>Good luck, and godspeed!<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.4.1&#8243; custom_padding=&#8221;|||0px||&#8221; locked=&#8221;off&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;3&#8243; admin_label=&#8221;\uff3f&#8221; _builder_version=&#8221;4.4.6&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;4vh||8vh||false|false&#8221; border_color_left=&#8221;rgba(0,0,0,0)&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.6&#8243;][et_pb_text _builder_version=&#8221;4.7.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;1.1em&#8221; text_line_height=&#8221;1.6em&#8221; quote_font=&#8221;|700|||||||&#8221; quote_text_align=&#8221;left&#8221; quote_font_size=&#8221;16px&#8221; header_2_text_color=&#8221;#ff6317&#8243; header_2_font_size=&#8221;1.5em&#8221; header_2_line_height=&#8221;0.9em&#8221; header_3_font_size=&#8221;23px&#8221; header_4_font=&#8221;||||||||&#8221; header_4_font_size=&#8221;16px&#8221; header_4_line_height=&#8221;1.5em&#8221; header_5_font_size=&#8221;14px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; border_color_left=&#8221;#ff6317&#8243;]<\/p>\n<h2>\uff3f<\/h2>\n<p>Feel like sharing your own digitalisation experiences? Please <a href=\"https:\/\/berg-software.com\/contact-berg-software\/\" target=\"_blank\" rel=\"noopener noreferrer\">get in touch<\/a>!<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.22&#8243; background_color=&#8221;#eeeeee&#8221; custom_padding=&#8221;50px||50px||false|false&#8221; border_color_top=&#8221;#ff6317&#8243; global_module=&#8221;1642&#8243;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.4.1&#8243; custom_padding=&#8221;0px|||||&#8221; locked=&#8221;off&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.4.1&#8243;][et_pb_social_media_follow _builder_version=&#8221;4.4.4&#8243; text_orientation=&#8221;left&#8221;][et_pb_social_media_follow_network social_network=&#8221;linkedin&#8221; url=&#8221;https:\/\/www.linkedin.com\/company\/berg-computers-srl\/&#8221; _builder_version=&#8221;4.4.4&#8243; background_color=&#8221;#007bb6&#8243; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]linkedin[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;twitter&#8221; url=&#8221;https:\/\/twitter.com\/berg_software&#8221; _builder_version=&#8221;4.4.4&#8243; background_color=&#8221;#00aced&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]twitter[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;facebook&#8221; url=&#8221;https:\/\/www.facebook.com\/bergCOMPUTERS&#8221; _builder_version=&#8221;4.4.4&#8243; background_color=&#8221;#3b5998&#8243; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;instagram&#8221; url=&#8221;https:\/\/www.instagram.com\/berg_software\/&#8221; _builder_version=&#8221;4.4.4&#8243; background_color=&#8221;#ea2c59&#8243; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]instagram[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.4.1&#8243;][et_pb_post_nav in_same_term=&#8221;on&#8221; show_next=&#8221;off&#8221; _builder_version=&#8221;4.4.1&#8243; title_text_color=&#8221;#ff6317&#8243; custom_padding=&#8221;|25px|||false|false&#8221;][\/et_pb_post_nav][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.4.1&#8243;][et_pb_post_nav in_same_term=&#8221;on&#8221; show_prev=&#8221;off&#8221; _builder_version=&#8221;4.4.1&#8243; title_text_color=&#8221;#ff6317&#8243; custom_padding=&#8221;|||25px|false|false&#8221;][\/et_pb_post_nav][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;CONTACT&#8221; _builder_version=&#8221;4.4.1&#8243; background_color=&#8221;#d2d2d2&#8243; custom_padding=&#8221;75px||75px||false|false&#8221; global_module=&#8221;1544&#8243;][et_pb_row column_structure=&#8221;1_4,3_4&#8243; admin_label=&#8221;Service Section Title&#8221; _builder_version=&#8221;4.4.1&#8243; custom_padding=&#8221;||25px||false|false&#8221; animation_direction=&#8221;top&#8221; locked=&#8221;off&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.4.1&#8243; text_font=&#8221;|300|||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_line_height=&#8221;1.1em&#8221; header_5_font=&#8221;|600|||||||&#8221; header_5_text_color=&#8221;#ffffff&#8221; header_5_font_size=&#8221;14px&#8221; header_5_line_height=&#8221;1.5em&#8221; custom_margin=&#8221;||||false|false&#8221;]29 years in business | 2700 software projects | 760 clients | 24 countries<\/p>\n<h5>We turn ideas into software. What is yours?<\/h5>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Title&#8221; _builder_version=&#8221;4.4.6&#8243; header_text_align=&#8221;center&#8221; header_2_font=&#8221;|300|||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_text_color=&#8221;#ff6317&#8243; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;0.9em&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;25px||25px||false|false&#8221;]<\/p>\n<h2 id=\"Getintouch\">Get in touch<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; _builder_version=&#8221;4.4.4&#8243;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.4.4&#8243;][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.4.4&#8243;][et_pb_contact_form email=&#8221;contact@bergsoftprod.wpengine.com&#8221; custom_message=&#8221;WEBFORM MESSAGE||et_pb_line_break_holder||\uff3f||et_pb_line_break_holder||FROM: %%Name%%||et_pb_line_break_holder||EMAIL: %%Email%%||et_pb_line_break_holder||PHONE NUMBER: %%Phone_number%%||et_pb_line_break_holder||COMPANY: %%Company_name%%||et_pb_line_break_holder||TERMS &amp; CONDITIONS: %%Terms_and_Conditions%%||et_pb_line_break_holder||DATA PRIVACY POLICY: %%Data_Privacy_Policy%%||et_pb_line_break_holder||\uff3f||et_pb_line_break_holder||MESSAGE:||et_pb_line_break_holder||%%Message%%&#8221; success_message=&#8221;Thank you for reaching out! Your message was sent. We will get back to you right away.&#8221; _builder_version=&#8221;4.4.4&#8243; form_field_background_color=&#8221;#d2d2d2&#8243; form_field_text_color=&#8221;#ffffff&#8221; form_field_focus_background_color=&#8221;#ffffff&#8221; form_field_focus_text_color=&#8221;#000000&#8243; title_level=&#8221;h2&#8243; title_font=&#8221;|300|||||||&#8221; title_text_color=&#8221;#ff6317&#8243; title_font_size=&#8221;30px&#8221; form_field_line_height=&#8221;1.5em&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#ff6317&#8243; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;0px&#8221; button_icon=&#8221;%%3%%&#8221; button_on_hover=&#8221;off&#8221; border_color_all=&#8221;#ffffff&#8221; border_width_bottom=&#8221;1px&#8221;][et_pb_contact_field field_id=&#8221;Name&#8221; field_title=&#8221;Name *&#8221; fullwidth_field=&#8221;on&#8221; _builder_version=&#8221;4.4.4&#8243; form_field_background_color=&#8221;#d2d2d2&#8243; 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